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Subscription Services

Some features of our services provided through the Web site require a fee-based subscription (all fee-based subscriptions are referred to as “Subscription Services”). If you elect to purchase Subscription Services, you understand that your subscription is personal to you and the members of your household, and you may not transfer or make available your account name and password to others, including without limitation your co-workers. Any distribution by you of your account name and password may result in cancellation of your subscription without refund and in additional charges based on unauthorized use. Subscription Services may change without prior notice. From time to time, we may offer certain special promotions or offers (such as free premiums with purchase, or service product discounts, etc.) associated with our services (“special premiums”). Shipment of such special premiums may take 6-12 weeks for delivery. PA reserves the right to charge shipping fees associated with these special premiums/products. Any and all promotions and/or offers, including those for special premiums may be discontinued at any time, without prior notice at our discretion and are only available while supplies last or for the duration noted. Special discounts are applicable for one-time use only. Subsequent renewals will be charged at the then-current rate.

Canceling Subscription Services

You may terminate Subscription Services at any time by contacting our Customer Support at info@pineappleacademy.com. If you have a dispute with us relating to the Web site or the Subscription Services, you may cancel the Subscription Services. The cancellation of Subscription Services is your only remedy with respect to any such dispute that you may have with us. We will attempt to process all cancellation requests within 72 hours after we receive your request. Any such termination or cancellation is subject to the no-refund policy described below. Please remember that if we determine, in our sole discretion, that you are not complying with any terms of conditions in this Notice, the Terms and Conditions of Use Notice, the Privacy Policy, or other terms and conditions on our Web site, we reserve the right to terminate your Subscription Services. Upon any termination or cancellation of your Subscription Services, we may immediately deactivate or delete your subscription service-related features and content.


Prices for all Subscription Services exclude all applicable taxes and telecommunication charges, unless expressly stated otherwise and are in the form of US Dollars. To the extent permissible under the law, you are responsible for any applicable taxes, whether or not they are listed on your receipt or statement. If you purchase Subscription Services, you agree to pay, using a valid credit card (or other form of payment that we may accept from time to time), the applicable fees and taxes (if any) set forth on the Web site. We reserve the right, upon prior notice to you, to change the amount of any fees and to institute new fees, effective at the end of your current subscription period. All authorized charges will be billed to your designated credit card account (or other payment method) on the terms described in the specific offer. If payment cannot be charged to your credit card or your payment is returned to PA for any reason, PA reserves the right to either suspend or terminate your access to the unpaid-for Subscription Services.

CONFIDENTIALITY. All information supplied by you to pineappleacademy.com during the completion of the registration and subscription forms is subject to the Privacy Policy.

LIMITATION ON LIABILITY. PA is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by pineappleacademy.com on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof, including any injury or damage to entrant’s or any other person’s computer related to or resulting from downloading any materials consistent with this Trial or subsequent use of pineappleacademy.com. If, for any reason, the Trial offer is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of PA which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of this Trial offer, PA reserves the right, in its sole discretion, to cancel, terminate or suspend that offer and/or any Trials. CAUTION: ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SUBSCRIPTION OFFER, MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, HHS WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

Renewal Program

PA will notify prior to automatically renewing your subscription on the anniversary of your purchase to ensure that there is no interruption of your PA privileges. PA will charge your credit card at the then-current renewal rate using the credit card information we have on file for your account. Please contact the PA Customer Support Department at info@pineappleacademy.com to cancel your automatic renewal, cancel your subscription, or change your payment method.