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Atmosphere & Menus

Published by Pineapple Academy

This video focuses on creating a welcoming atmosphere in a dining room, including lighting, sound, and menu presentation.

Objectives

Understand the importance of ambiance in a dining room; Learn how to create a welcoming atmosphere through lighting and sound

Roles

Dining Room Staff; Host/Hostess; Wait Staff

Departments

Foodservice; Food and Beverage Service; Environmental Services

Industries

Hospitals; Hotels and Resorts; Retail; Cruise Ships; Casinos

Tags

customer-experience; dining-room-ambiance; hospitality-industry

Topics

Dining Room Design; Creating a Welcoming Atmosphere

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“In 2022, our turnover was 112%... investing in people became an even bigger priority. That’s when we first started working with Pineapple Academy... our turnover is now 63%.

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Brigitte Burke
AVP, Food and Nutrition Services

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How do we support the frontline better? There's actually a solution - it's here and it's called Pineapple!'"

Josh Miller
Principal Consultant and Content Creator

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I think that's key with the associates we're seeing that are coming in - a little bit younger and a little less experience - giving them the trust that it's okay to make a mistake and build that learning, teaching culture."

Todd Hollander
Director of Dining & Event Services

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