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Resolution, Part 2

Published by Powered by Aspire

The resolve model is a structured approach to resolving customer complaints and improving customer satisfaction, applicable to various industries.

Objectives

Apply the resolve model to customer service scenarios; Improve conflict resolution skills

Roles

Customer Support Specialist; Customer Service Representative; Manager; Supervisor

Departments

Customer Support; Management; Customer Service

Industries

Retail; Finance; Technology; Healthcare

Tags

resolve-model; customer-service; conflict-resolution

Topics

Conflict Resolution; Customer Service

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