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Subscription Plans and Pricing

Pineapple Custom Training Plan

For operators looking for a custom solution to meet their specific, unique needs
Custom Quote

Subscription Includes

  • Everything in Pineapple Core Training Plan
  • Custom Training Design
  • Custom Training Production
  • Custom Integrations
  • Custom Onboarding & Support


Subscription Plans Explained


Group Trainer License

Access: On Piña

Details: A group trainer license is designed for instructor-led training. The group trainer license is typically assigned to a manager, supervisor, or specified trainer in your organization. Included in this training format are downloadable PDFs for quizzes, answer guides, and attendance sheet.


Individual Trainee License

Access: On Piña or SCORM 1.2 compliant learning management systems

Details: Individual trainee license is designed for the development of your individual team members. Each license can be switched out with another user without the need to purchase another license.


My Activity Reporting

Access: On Piña

Details: Provides students access to Pineapple Points, badges, course completions, and earned certificates.


Available in SCORM 1.2

Access: SCORM 1.2 Compliant learning management systems

Details: SCORM provides the communication method and data models that allow e-learning content and learning management systems to work together. SCORM 1.2 is the most widely accepted version of SCORM and works with most learning management systems.


Accessible on Piña

Access: On Pina.PineappleAcademy.com

Details: Pineapple Academy’s proprietary free learning platform.


Team Member Recognition

Access: On Piña

Details: Provides organization access to Pineapple Leaderboard, which tracks course completions through Pineapple Points system. Users are also awarded badges and certificates for training series completions.


Team Management

Access: On Piña

Details: Provides administrators access to hierarchy team management, ability to restrict content, assign deadlines, and team progress reporting.


Certified Dietary Manager CEs

Access: On Piña

Details: Identifies which training series have been approved for CE’s for Certified Dietary Managers. Also includes downloadable certificate with approval information necessary to earn credit. CE certificates are only available on individual trainee licenses for purchased subscriptions. Not available in the 14-day free trial.


Custom Training Design

Access: On Piña or SCORM 1.2

Details: For enterprise customers looking to design a training plan to meet their specific needs.


Custom Training Production

Access: On Piña or SCORM 1.2

Details: For customers looking to produce custom training content.


Custom Integrations

Details: Depending on your specific integration we can provide you with an estimate to support your specific needs.


Custom Onboarding & Support

Details: Depending on your specific needs we will recommend one of our customer success managers. Our success manager support services include implementation, ongoing monitoring of Pineapple Academy training and other professional services.


Frequently Asked Questions

How do I cancel my subscription?

All licenses are based on an annual subscription agreement. Once you create your account, you will have the ability to manage your account in the account settings section. A subscription may be cancelled at anytime. Access will expire at the end of the purchased annual time period.

What does the renewal process look like?

You will receive a renewal notification email 30 days prior to your renewal date. If you wish to continue with your current subscription, there is nothing you need to do. Your account will automatically be charged using the authorized payment you provided us.

How do I purchase additional users after my initial subscription date?

The price for additional users is listed in the Business Plan section on the pricing page. If you wish to purchase additional Pineapple Academy licenses after your initial start date, please contact us at info@pineappleacademy.com for a prorated invoice. 

What types of payment do you accept?

We accept Mastercard, Visa, American Express, Discover, ACH and check payments. Check amounts must exceed $100. 

How often does Pineapple Academy release new training content?

We release new training each month. Stay connected with Pineapple Academy through our newsletter and monthly email. Sign up here!

What industry segments are currently serviced by Pineapple Academy?

We currently serve senior living, healthcare and non-commercial food service operators. However, we are always open to exploring opportunities with other industry segments as well.

What type of support can I expect with my Pineapple Academy subscription?

The level of support offered is based on the subscription plan selected. As a first step, you may contact us by sending an email with your questions or issues to support@thepineappleacademy.com.

What payment frequencies are available?

All subscriptions are annual agreements, but we do allow you to pay monthly, quarterly, semi-annually, or annually. Please contact us at info@thepineappleacademy.com to learn more.

Can I purchase both group training and individual training at the same time?

Absolutely. We highly recommend using our training plans together for your best training results.

How do I change my subscription plan?

Contact us at info@pineappleappleacademy.com

Is a credit card required to participate in the 14-Day Free Trial?

Nothing is required to access our free trial.

Are course completions during the trial saved if I proceed to pay for a subscription?

Yes. All your course activity is saved from the trial and transferred to your live subscription.

Will I be able to earn CEU’s during the 14-Day Free Trial?

You will not be able to access CEU certificates until you have paid for a subscription plan that supports CEU certificates.