Academy Login

Subscription Plans

Choose your subscription plan to get started with Pineapple Academy.

All subscriptions are annual commitments. Business and Enterprise plans can upgrade at any time.

Which Plan is Right for me?


Personal Plan

This plan is built for the individual in need of CEU’s or personal development to advance their career. Each license includes unlimited access to all Pineapple Academy courses and a record of activity.

Business Plan

This plan provides a single resource for businesses looking to train their teams in one or all of the following:

  • Regulatory training, tools, and updates for senior living, long-term care, hospitals, and other healthcare operations.
  • Job safety training: environment, equipment, tools, etc. (ex. Knife Skills)
  • A standardized onboarding training solution
  • Framework for developing a mentoring program
  • Competency training program with our proprietary skills demonstration technology
  • Staff retention solution with our Pineapple Certificate program
  • Career path strategies for team members, including management development
  • Operational training that includes culinary arts, customer service, cleaning and equipment use
  • Innovative solutions with the latest information on products, equipment, software, etc.
  • Continuing education for Certified Dietary Managers
Enterprise

This plan is ideal for an organization with a large workforce, multiple locations, or custom training/compliance requirements. Pineapple Academy is able to provide a quote to address your specific training needs.

Subscription Plans Explained

Use the glossary below for a detailed description of the features offered in one or all of the Pineapple Academy subscription plans.


Access to Pineapple Academy Training

All Subscriptions

With all paid subscriptions, users will create an account that is specific to them and contains all of the Learning Series associated with the subscription level.  A Learning Series is made up of courses that include video lessons, knowledge check quizzes and supporting documents.


Administrative Access

Business Subscription

Administrative Access allows you to manage teams, download SCORM packages, etc.


Competency Checks (Mentoring Technology)

Business Subscription

Competency checks are accomplished through skills demonstrations. When a team member completes a course within a Pineapple Training Series, the next step is to demonstrate the skills they just learned to their Pineapple Mentor in order to be eligible for their Pineapple Academy Certificate.


Manager License

Business Subscription

A Manager License includes Individual Plan Features, Team Activity Reports and  Mentoring Technology / Pineapple Certification


Pineapple Academy Certification

Business Subscription

Team members who successfully complete all the courses and the competency checks in a Pineapple Training Series are eligible to receive an authenticated certificate from the Pineapple Academy. Each certificate includes a unique verifiable code and electronic record of completion to indicate the team member is a now Pineapple Academy Certified. All completed courses and certifications are both accessible in the team members individual Pineapple Academy account and transferable to future employers utilizing the Pineapple Academy.


Student Progress Reports (Team Activity Reports)

Business Subscription

As teams work through their Pineapple Academy training, managers have the ability to view activity details and run reports on individual team members or their entire team.


Subscription Management

Business Subscription

Subscription management allows you to manage subscription renewals / cancellations and team licensing.


Team Member License

Business Subscription

A team member license includes the same features as an individual subscription


Frequently Asked Questions

How do I cancel my subscription?

All licenses are based on an annual subscription agreement. Once you create your account, you will have the ability to manage your account in the account settings section. A subscription may be cancelled at anytime. Access will expire at the end of the purchased annual time period.

What does the renewal process look like?

You will receive a renewal notification email 30 days prior to your renewal date. If you wish to continue with your current subscription, there is nothing you need to do. Your account will automatically be charged using the authorized payment you provided us.

How do I purchase additional licenses after my initial subscription date?

The price for additional licenses is listed in the Business Plan section on the pricing page. If you wish to purchase additional Pineapple Academy licenses after your initial start date, please contact us at info@pineappleacademy.com for a prorated invoice. 

How do I change from one subscription plan to another?

Contact us at info@thepineappleacademy.com so we can best understand how to help you in this transition.

What types of payment do you accept?

We accept Mastercard, Visa, American Express, Discover, ACH and check payments. Check amounts must exceed $100. 

How often does Pineapple Academy release new training content?

We release new training each month. Stay connected with Pineapple Academy through our newsletter and monthly email. Sign up here!

What industry segments are currently serviced by Pineapple Academy?

We currently serve senior living, healthcare and commercial food service operators. However, we are always open to exploring opportunities with other industry segments as well.

What type of support can I expect with my Pineapple Academy subscription?

The level of support offered is based on the subscription plan selected. As a first step, you may contact us by sending an email with your questions or issues to support@thepineappleacademy.com.

What payment frequencies are available?

All subscriptions are annual agreements, but we do allow you to pay monthly, quarterly, semi-annually, or annually. Please contact us at info@thepineappleacademy.com to learn more.