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Subscription Plans

Choose your subscription plan to get started with Pineapple Academy.

all subscriptions are billed annually and business plans can upgrade and add more licenses at anytime

Which Plan is Right for me?

Individual Plan

This plan is built for a student in need of CEU’s or personal development to advance their career. You receive one student license with unlimited access to all Pineapple Academy courses.

Business Plan

This is our staple product built for teams. This plan is ideal for a business looking for a single resource for one or all of the following:

  • Regulatory training, tools, and updates for senior living, long-term care, hospitals, and other healthcare operations.
  • Job safety training: environment, equipment, tools, etc. (ex. Knife Skills)
  • A standardized onboarding training solution
  • Easy plug-n-play to developing a mentoring program
  • Competency Training program with our proprietary skills demonstration technology
  • Staff Retention program with our Pineapple Certificate program
  • Career Path program for team members including management development
  • Specific product/equipment operation training including recipes, programming, cleaning, etc.
  • Innovative solutions with the latest information on products, equipment, software, etc.
  • Continuing education for Certified Dietary Managers

This plan is ideal for an organization with a large workforce, multiple locations, or custom training/compliance requirements. Pineapple Academy is able to provide a custom quote to address your training needs.

” Pineapple Academy makes learning fun. It’s about wanting to take the training, not having to take the training.

– Amy Bollam

The Pineapple Academy Experience

See our Student Workflow for an overview of what your students and organization can expect when training with the Pineapple Academy.

Video Based Training

Included with All Subscriptions

All subscriptions include full access to Pineapple Academy training.  A complete menu of offerings can be viewed here. 

Courses are informative and engaging with video lessons that are 5 minutes or less, featuring demonstrations and discussion by industry experts with the assistance of music, motion graphics, and supporting documents.

Knowledge Check

Included with All Subscriptions

All subscription plans include a knowledge check quiz with every lesson.

Following each video lesson is a short quiz for students to take. All lessons require 100% pass rate.  Students will be provided additional attempts for incorrect answers assisted by a brief video playback of that section.

Competency Checks (Mentoring Technology)

Included with Business Subscription

The Business Subscription features the ability for your managers to assess the training competency of your team members by witnessing a skills demonstration following each course. The requirements of each competency check are outlined in our proprietary Pineapple Mentoring Technology, provided with every manager license to ensure each skill is properly demonstrated.

Pineapple Academy Certification

Included with Business Subscription

The Business Subscription provides team members the opportunity to earn an authenticated Pineapple Academy Certificate for each Pineapple Training Series they successfully complete, including the courses and competency checks. Each certificate has a unique verifiable code and electronic record of completion to indicate that the student is now Pineapple Academy Certified.

Subscription Plans Explained

Use the glossary below for a detailed description of the features offered in one or all of the Pineapple Academy subscription plans.

Team Member License

Business Subscription

A team member license includes the same features as an individual subscription

Manager License

Business Subscription

A Manager License includes Individual Plan Features, Team Activity Reports and  Mentoring Technology / Pineapple Certification

Administrative Access

Business Subscription

Administrative Access allows you to manage teams, download SCORM packages, etc.

Subscription Management

Business Subscription

Subscription management allows you to manage subscription renewals / cancellations and team licensing.

Access to Pineapple Academy Training

All Subscriptions

With all paid subscriptions, users will create an account that is specific to them and contains all of the Learning Series associated with the subscription level.  A Learning Series is made up of courses that include video lessons, knowledge check quizzes and supporting documents.

Student Progress Reports (Team Activity Reports)

Business Subscription

As teams work through their Pineapple Academy training, managers have the ability to view activity details and run reports on individual team members or their entire team.

Competency Checks (Mentoring Technology)

Business Subscription

Competency checks are accomplished through skills demonstrations. When a team member completes a course within a Pineapple Training Series, the next step is to demonstrate the skills they just learned to their Pineapple Mentor in order to be eligible for their Pineapple Academy Certificate.

Pineapple Academy Certification

Business Subscription

Team members who successfully complete all the courses and the competency checks in a Pineapple Training Series are eligible to receive an authenticated certificate from the Pineapple Academy. Each certificate includes a unique verifiable code and electronic record of completion to indicate the team member is a now Pineapple Academy Certified. All completed courses and certifications are both accessible in the team members individual Pineapple Academy account and transferable to future employers utilizing the Pineapple Academy.

Frequently Asked Questions

How do I cancel my subscription?

During the account set-up process, you will be given the ability to login and manage all your financial needs related to your subscription.

What does the renewal process look like?

You will receive a renewal notification email 30 days prior to your renewal date. If you wish to continue with your current subscription, there is nothing you need to do. Your account will automatically be charged using the authorized payment you provided us.

How do I purchase additional licenses after my initial subscription date?

The price for additional licenses is listed in the pricing section of the Business Subscription. If you wish to purchase additional Pineapple Academy licenses after your initial start date, please contact us at for a prorated invoice. 

How do I change from one subscription plan to another?

Contact us at so we can best understand how to help you in this transition.

What types of payment do you accept?

Master Card, Visa, American Express, Discover, ACH and Checks. Check amounts must exceed $100 or more. 

How often does Pineapple Academy release new training content?

We release new training each month. Sign up for our email to stay connected on the latest training at the bottom of this webpage.

What industry segments are currently serviced by Pineapple Academy?

We currently serve senior living, healthcare and non-commercial food service operators. However, we are always open to discussions with any opportunity that makes sense.

What type of support can I expect with my Pineapple Academy subscription?

The level of support offered is based on the subscription plan selected. As a first step, you may contact us by sending an email with your questions or issues to

What payment frequencies are available?

All subscriptions are annual agreements, but we do allow you to pay annually, semi-annually, quarterly or monthly. Please contact us at to learn more.