Subscription Plans
Choose your subscription plan to get started with the Pineapple Academy.
all subscriptions are billed annually with the ability to upgrade or add more seats
Individual
Annual Price$99
Subscription Includes
Basic
Annual Price$999
Subscription Includes
- 10 Student Seats
- 1 Administrator Seat
- Access to Pineapple Academy Training
- Resource Library
- Student Progress Reports
- * add additional seats at $99 per year
Plus
Annual Price$1999
Subscription Includes
Enterprise
Annual PriceCustom
Subscription Includes
- 100+ Seats
- * any subscription that exceed 100 seats is eligible for our Enterprise plan, which includes discounts and perks
Available Enterprise Perks
The Pineapple Academy Experience
See our Student Workflow for an overview of what your students and organization can expect when training with the Pineapple Academy.
Video Based Training
Included with All Subscription Plans
All subscriptions include full access to Pineapple Academy training. A complete menu of offerings can be viewed here.
Courses are informative and engaging with video lessons that are 5 minutes or less, featuring demonstrations and discussion by industry experts with the assistance of music, motion graphics, and supporting documents.
Knowledge Check
Included with All Subscription Plans
All subscription plans include a knowledge check quiz with every lesson.
Following each video lesson is a short quiz for students to take. All lessons require 100% pass rate. Students will be provided additional attempts for incorrect answers assisted by a brief video playback of that section.
Competency Checks
Included with Plus Subscription Plan
The Plus Subscription Plan includes the ability to assign a Pineapple Proctor at your location who will assess a student’s competency of the training material by witnessing a skills demonstration following each course.
The requirements of each competency check are outlined in the unique checklist provided to the Proctor to ensure every skill is properly demonstrated.
Pineapple Academy Certification
Included with Plus Subscription Plan
The Plus Subscription Plan provides students the opportunity to earn an authenticated Pineapple Academy Certificate for each Learning Series they successfully complete, including the courses and competency checks.
Each certificate has a unique verifiable code and electronic record of completion to indicate that the student is now Pineapple Academy Certified.
Subscription Plans Explained
Use the glossary below for a detailed description of the features offered in one or all of the Pineapple Academy subscription plans.
Student Seat
Basic & Plus Subscription Plans
A student seat provides access to Pineapple Academy training and resource library for one individual user. A seat is not tied to a specific person.
Administrator Seat
Basic & Plus Subscription Plans
An Administrator Seat provides access to Pineapple Academy training, resource library and reporting features as well as the ability to add, edit and archive students.
Access to Pineapple Academy Training
All Subscription Plans
With all paid subscriptions, users will create an account that is specific to them and contains all of the Learning Series associated with the subscription level. A Learning Series is made up of courses that include video lessons, knowledge check quizzes and supporting documents.
Resource Library
All Subscription Plans
The Resource Library contains all the supporting documents referenced in the Learning Series’ courses and other helpful information to add to your Pineapple Academy experience. This is a great resource for “on demand” training needs.
Student Progress Reports
Basic & Plus Subscription Plans
As students work through their Pineapple Academy training, Administrators have the ability to view progress details and run reports on individual students or their whole location.
Competency Checks
Plus Subscription Plan
Competency Checks are accomplished through skills demonstrations. When a student successfully completes a course within a Learning Series, the next step is to demonstrate the skills they just learned to their Proctor in order to be eligible for their Pineapple Academy Certificate.
Pineapple Proctor
Plus Subscription Plan
A Pineapple Proctor is a team member at your location who has successfully completed the Pineapple Proctor Training certification. They will primarily be responsible for witnessing skills demonstrations, referred to as competency checks, and properly reporting those successful demonstrations to provide an electronic record of completion.
Pineapple Proctor Training Certification
Plus Subscription Plan
This training course is assigned to individuals who are chosen to be a proctor at their location. It outlines the expectations of being a Pineapple Proctor and provides a video tutorial for accessing the competency check area of the platform and what to do once you have witnessed a student’s successful demonstration.
Pineapple Academy Certification
Plus Subscription Plan
Students who successfully complete all the courses and competency checks in a Learning Series are eligible to receive an authenticated certificate from the Pineapple Academy. This will be requested for the student by their Proctor. Each certificate includes a unique verifiable code and electronic record of completion to indicate that the student is now Pineapple Academy Certified. All completed certifications are both transferable to future employers utilizing the Pineapple Academy and stored in the event it is lost or damaged.
Custom Training Assignments & Library
Plus Subscription Plan
Organizations in the Plus Subscription plan have the ability to customize the training assignments for specific groups within their location. Additionally, the resource library folders can also be customized so that only certain groups have access to see the information.
Dedicated Pineapple Project Manager
Enterprise Subscription Plan
A Pineapple Project Manager (PPM) is an individual that has both the experience in the field in which the client is needing help and has successfully completed the training requirements provided by the Pineapple Academy. A Pineapple Project Manager’s number one goal is a successful implementation and ongoing client experience. The Pineapple Academy requires PPM’s to have continuing education on both the industry and the Pineapple Academy.
Pineapple Academy Engagement & Skills Assessment Survey
Enterprise Subscription Plan
The Pineapple Academy Engagement & Skills Assessment Survey by ServiceTrac gives administrators a look at how the student feels about their skill level before and after using Pineapple Academy training.
Pineapple Apparel
Enterprise Subscription Plan
Pineapple Apparel is available to members with the Enterprise subscription plan to promote building the Culinary Culture within the organization.
Free Trial
Individual Subscription Plan
For our Individual Subscription Plan, you have the ability to “try it before you buy it”. When you sign up for the Free Trial, you will be required to provide payment information. You will be given full access to the platform for 48 hours, where you can view the courses, training format and all that the Pineapple Academy offers. You may cancel at any time during the trial period with no cost to you
Frequently Asked Questions
How does the Free Trial work?
For our Individual Subscription Plan, you have the ability to “try it before you buy it”. When you sign up for the Free Trial, you will be required to provide payment information. You will be given full access to the platform for 48 hours, where you can view the courses, training format and all that the Pineapple Academy offers. You may cancel at any time during the trial period with no cost to you.
What happens at the end of the Free Trial?
For our Individual Subscription Plan, the Free Trial lasts 48 hours. If you do not cancel during the trial period, your subscription will begin on the day following the end of the trial and the authorized payment method you provided with be charged.
Can we try the Pineapple Academy with multiple users?
Absolutely! Having access for multiple users falls under our Teams subscription plans. Following a brief demonstration, we can set up a 14-day free trial for your team.
How do I cancel my subscription?
During the account set-up process, you will be given the ability to login and manage all your financial needs related to your subscription.
What does the renewal process look like?
You will receive a renewal notification email 30 days prior to your renewal date. If you wish to continue with your current subscription, there is nothing you need to do. Your account will automatically be charged using the authorized payment you provided us.
How do I purchase additional “seats” after my initial subscription date?
The price for additional seats is listed in the pricing section of each of our subscription plans. If you wish to purchase additional seats for your Pineapple Academy subscription after your initial start date, please contact us at Info@ThePineappleAcademy.com for a prorated amount.
How do I change from one subscription plan to another?
Contact us at Info@ThePineappleAcademy.com so we can best understand how to help you in this transition.
What types of payment do you accept?
- All Major Credit Cards: Master Card, Visa, American Express, Discover
- Quotes and electronic invoices are available for transactions exceeding $5,000.
How often is new content added?
We add new content and make updates to existing content on a regular basis.
What industry segments are currently serviced by the Pineapple Academy?
We are currently focused on the Senior Living Food Service Segment. However, we are constantly adding new training material and look to expand in Senior Living training and beyond very soon.
What type of support can I expect with my Pineapple Academy subscription?
Support comes in many ways and varies by which subscription plan you select to participate in. The easiest way to reach us with your question(s) is by sending an email to Info@ThePineappleAcademy.com.
Will I receive a certificate upon completion of my course work?
Yes. Upon successful completion of your course work, you will receive a certificate acknowledging the level of achievement you have earned. Certifications may vary in terms of requirements.
