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Subscription Plans

Explore Which Training Plan or Combination is Right For Your Organization

All subscriptions are annual commitments. Business and Enterprise plans can upgrade at any time.

Individual Training Add-ons


Mentoring Platform

For businesses looking to advance their culinary culture

$99 / Month per subscription plan, with annual commitment

This add-on includes Mentoring Technology, Team Member Progress, and Shareable Student Pineapple Certificates.

Subscription Plans Explained


Active User

Plans: All

Access: On My.Pineappleacademy.com with either plan or SCORM 1.2 compliant learning management systems

Details: Active users can be switched out with another user without the need to purchase another user license.


Group Trainer

Plans: Group Training Plans

Access: On My.Pineappleacademy.com

Details: A group trainer is one or more team members on your team that will be responsible for utilizing our Group Training Plan with your other team members. The group trainer role is typically assigned to a manager, supervisor, or specified trainer in your organization.


Team Member Activity Training

Plans: Individual Training and Enterprise Plans

Access: On My.Pineappleacademy.com

Details: Provides students access to course completions, skills assessments and earned certificates regardless of subscription status


Continuing Education for Certified Dietary Managers

Plans: Individual Training and Enterprise Plans

Access: On My.Pineappleacademy.com

Details: Identifies which training series have been approved for CEU’s for Certified Dietary Managers. Also includes downloadable certificate with approval information necessary to earn credit.


Available in SCORM 1.2

Plans: Individual Training and Enterprise Plans

Access: SCORM 1.2 Compliant learning management systems

Details: SCORM provides the communication method and data models that allow e-learning content and learning management systems to work together. SCORM 1.2 is the most widely accepted version of SCORM and works with most learning management systems.


Group Foodservice Training

Plans: Group Training Plan

Access: On My.PineappleAcademy.com

Details: Includes essential training courses delivered in group training format only with additional supporting documents for group trainer.


Group Training Format

Plans: Group Training Plan

Access: On My.Pineappleacademy.com

Details: Includes videos only, not courses, to be displayed to a group of students. Group trainer is provided downloadable supporting documents


Supporting Documents for Group Trainer

Plans: Group Training Plan

Access: On My.Pineappleacademy.com

Details: Downloadable documents provide group trainer tools to track attendance sheet, distribute quizzes to attendees and provide the trainer correct answer key to quizzes.


Team Activity Tracking

Plans: Individual Training and Enterprise Plans

Access: On My.Pineappleacademy.com

Details: Provides administrators access to course completions, skills assessments and earned certificates regardless of subscription status.


Custom Course Development

Plans: Enterprise Training Plan

Access: On My.Pineappleacademy.com, SCORM 1.2 Files, or Custom LMS integration

Details: Provided by Pineapple Productions.


Customer Success Manager

Plans: Enterprise Training Plan

Details: Depending on your specific needs we will recommend one of our customer success managers. Our success manager support services include implementation, ongoing monitoring of Pineapple Academy training and other professional services.


Custom Integrations

Plans: Enterprise Training Plan

Details: Depending on your specific integration we can provide you with an estimate to support your specific needs.


Frequently Asked Questions

How do I cancel my subscription?

All licenses are based on an annual subscription agreement. Once you create your account, you will have the ability to manage your account in the account settings section. A subscription may be cancelled at anytime. Access will expire at the end of the purchased annual time period.

What does the renewal process look like?

You will receive a renewal notification email 30 days prior to your renewal date. If you wish to continue with your current subscription, there is nothing you need to do. Your account will automatically be charged using the authorized payment you provided us.

How do I purchase additional users after my initial subscription date?

The price for additional users is listed in the Business Plan section on the pricing page. If you wish to purchase additional Pineapple Academy licenses after your initial start date, please contact us at info@pineappleacademy.com for a prorated invoice. 

What types of payment do you accept?

We accept Mastercard, Visa, American Express, Discover, ACH and check payments. Check amounts must exceed $100. 

How often does Pineapple Academy release new training content?

We release new training each month. Stay connected with Pineapple Academy through our newsletter and monthly email. Sign up here!

What industry segments are currently serviced by Pineapple Academy?

We currently serve senior living, healthcare and non-commercial food service operators. However, we are always open to exploring opportunities with other industry segments as well.

What type of support can I expect with my Pineapple Academy subscription?

The level of support offered is based on the subscription plan selected. As a first step, you may contact us by sending an email with your questions or issues to support@thepineappleacademy.com.

What payment frequencies are available?

All subscriptions are annual agreements, but we do allow you to pay monthly, quarterly, semi-annually, or annually. Please contact us at info@thepineappleacademy.com to learn more.

Can I purchase both group training and individual training at the same time?

Absolutely. We highly recommend using our training plans together for your best training results.

How do I change my subscription plan?

Contact us at info@pineappleappleacademy.com

Is a credit card required to participate in the 14-Day Free Trial?

Nothing is required to access our free trial.

Are course completions during the trial saved if I proceed to pay for a subscription?

Yes. All your course activity is saved from the trial and transferred to your live subscription.

Will I be able to earn CEU’s during the 14-Day Free Trial?

You will not be able to access CEU certificates until you have paid for a subscription plan that supports CEU certificates.