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Tips on Being a Team Member

Published by Pineapple Academy

Emphasizes the importance of food service staff in patient care and team dynamics, applicable to various industries.

Objectives

Understand the significance of food service staff in patient care; Recognize the role of food service staff in team dynamics

Roles

Catering Staff; Cafeteria Staff; Food Service Worker

Departments

Foodservice; Clinical; Environmental Services

Industries

Education; Skilled Nursing; Other; Senior Living; Healthcare

Tags

patient-care-education; team-dynamics-in-healthcare; food-service-worker-importance

Topics

Patient Care; Team Dynamics

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“In 2022, our turnover was 112%... investing in people became an even bigger priority. That’s when we first started working with Pineapple Academy... our turnover is now 63%.

Our Partners watch trainings during daily standups, participate in a mentorship program, and our frontline people feel responsible for new hire growth.”

Brigitte Burke
AVP, Food and Nutrition Services

"It was almost like a lightbulb went off when I was introduced to Pineapple Academy. I was like 'Oh my goodness, this has what's been missing in the industry.

How do we support the frontline better? There's actually a solution - it's here and it's called Pineapple!'"

Josh Miller
Principal Consultant and Content Creator

"Pineapple really connects well with this younger generation - it's live action, and they can do it at their own pace.

I think that's key with the associates we're seeing that are coming in - a little bit younger and a little less experience - giving them the trust that it's okay to make a mistake and build that learning, teaching culture."

Todd Hollander
Director of Dining & Event Services

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