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Basic Barista Tools

Published by Pineapple Academy

This training introduces baristas to the tools and techniques used in a coffee shop, with an emphasis on customer service and efficiency.

Objectives

Understand the importance of proper equipment maintenance; Learn how to create a welcoming and efficient dining experience for customers

Roles

Janitor; Barista; Server

Departments

Foodservice; Cafeteria; Housekeeping

Industries

Education; Hospitals; Skilled Nursing; Senior Living; Facilities Maintenance

Tags

barista-training; customer-service; coffee-shop-management

Topics

Food Safety; Equipment Maintenance; Customer Service

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“In 2022, our turnover was 112%... investing in people became an even bigger priority. That’s when we first started working with Pineapple Academy... our turnover is now 63%.

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Josh Miller
Principal Consultant and Content Creator

"Pineapple really connects well with this younger generation - it's live action, and they can do it at their own pace.

I think that's key with the associates we're seeing that are coming in - a little bit younger and a little less experience - giving them the trust that it's okay to make a mistake and build that learning, teaching culture."

Todd Hollander
Director of Dining & Event Services

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