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Being Part of a Team, Part 1

Published by Pineapple Academy

This video focuses on developing team members’ skills in communication, conflict resolution, and diversity management. The content is relevant to various industries, including retail, education, and manufacturing.

Objectives

Develop effective communication skills; Manage conflicts in a team-based environment

Roles

Manager; Faculty; Team Member; Supervisor

Departments

Foodservice; Customer Service; Student Affairs; Operations; Environmental Services

Industries

Retail; Education; Manufacturing; Healthcare

Tags

diversity-management; communication; conflict-resolution; teamwork

Topics

Communication; Conflict Resolution; Teamwork

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“In 2022, our turnover was 112%... investing in people became an even bigger priority. That’s when we first started working with Pineapple Academy... our turnover is now 63%.

Our Partners watch trainings during daily standups, participate in a mentorship program, and our frontline people feel responsible for new hire growth.”

Brigitte Burke
AVP, Food and Nutrition Services

"It was almost like a lightbulb went off when I was introduced to Pineapple Academy. I was like 'Oh my goodness, this has what's been missing in the industry.

How do we support the frontline better? There's actually a solution - it's here and it's called Pineapple!'"

Josh Miller
Principal Consultant and Content Creator

"Pineapple really connects well with this younger generation - it's live action, and they can do it at their own pace.

I think that's key with the associates we're seeing that are coming in - a little bit younger and a little less experience - giving them the trust that it's okay to make a mistake and build that learning, teaching culture."

Todd Hollander
Director of Dining & Event Services

Trusted by these teams.