Appetizers are my best friend in a busy shift. It’s a simple order that takes virtually no time, and once I’ve taken that order, I can focus on whatever else while my table still feels taken care of.

Objectives

Develop effective communication skills; Resolve conflicts with customers or clients

Roles

Host/Hostess; Sales Associate; Receptionist; Concierge; Server; Bartender; Cashier

Departments

Front Desk; Foodservice; Customer Service; Bartending; Environmental Services

Industries

Retail; Food and Beverage; Hospitality; Healthcare

Tags

upselling; conflict-resolution; effective-communication

Topics

Effective Communication; Conflict Resolution; Upselling

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