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Leadership’s Impact on Retention

Published by Pineapple Academy

This video discusses the importance of servant leadership in improving employee retention and productivity. The content is applicable to various industries, including retail, hospitality, education, and manufacturing.

Objectives

Apply servant leadership principles to improve employee retention and productivity.; Develop effective management and leadership skills.

Roles

Manager; Supervisor; Nurse Manager; Lead; Director; Team Member

Departments

Foodservice; Faculty Support; Customer Service; Clinical; Administration; Operations; Quality Control; Environmental Services

Industries

Retail, Hospitality; Education; Manufacturing; Senior Living, Skilled Nursing, Hospitals

Tags

employee-retention; servant-leadership; leadership-development

Topics

Servant Leadership; Leadership Development; Employee Retention

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“In 2022, our turnover was 112%... investing in people became an even bigger priority. That’s when we first started working with Pineapple Academy... our turnover is now 63%.

Our Partners watch trainings during daily standups, participate in a mentorship program, and our frontline people feel responsible for new hire growth.”

Brigitte Burke
AVP, Food and Nutrition Services

"It was almost like a lightbulb went off when I was introduced to Pineapple Academy. I was like 'Oh my goodness, this has what's been missing in the industry.

How do we support the frontline better? There's actually a solution - it's here and it's called Pineapple!'"

Josh Miller
Principal Consultant and Content Creator

"Pineapple really connects well with this younger generation - it's live action, and they can do it at their own pace.

I think that's key with the associates we're seeing that are coming in - a little bit younger and a little less experience - giving them the trust that it's okay to make a mistake and build that learning, teaching culture."

Todd Hollander
Director of Dining & Event Services

Trusted by these teams.