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Residents Rights, Part 1

Published by Pineapple Academy

This training discusses resident rights, including the right to be free from mental or physical abuse and the importance of confidentiality.

Objectives

Understand the importance of respecting individual differences and confidentially handling personal information.; Know how to report potential abuse.

Roles

Customer Support Staff; HR Representatives; Cafeteria Staff; Registered Dietitian

Departments

Foodservice; Clinical; Customer Service; Human Resources; Facilities Maintenance; Environmental Services

Industries

Education; Other (e.g., Corporate, Non-Profit); Senior Living, Skilled Nursing, Hospitals

Tags

mental-abuse; respect; physical-abuse; resident-rights; confidentiality

Topics

Resident Rights; Confidentiality; Respect

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“In 2022, our turnover was 112%... investing in people became an even bigger priority. That’s when we first started working with Pineapple Academy... our turnover is now 63%.

Our Partners watch trainings during daily standups, participate in a mentorship program, and our frontline people feel responsible for new hire growth.”

Brigitte Burke
AVP, Food and Nutrition Services

"It was almost like a lightbulb went off when I was introduced to Pineapple Academy. I was like 'Oh my goodness, this has what's been missing in the industry.

How do we support the frontline better? There's actually a solution - it's here and it's called Pineapple!'"

Josh Miller
Principal Consultant and Content Creator

"Pineapple really connects well with this younger generation - it's live action, and they can do it at their own pace.

I think that's key with the associates we're seeing that are coming in - a little bit younger and a little less experience - giving them the trust that it's okay to make a mistake and build that learning, teaching culture."

Todd Hollander
Director of Dining & Event Services

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