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What is Employee Onboarding?

Published by Pineapple Academy

This video discusses the importance of creating a welcoming environment for new employees, including providing a comfortable space, offering refreshments, and ensuring they feel valued.

Objectives

Create a welcoming environment for new employees; Ensure new employees feel comfortable and oriented quickly

Roles

Orientation Leader; Sales Associate; Customer Service Representative; HR Representative; Department Manager; Admissions Counselor; Maintenance Staff

Departments

Customer Service; Human Resources; Admissions and Orientation; Facilities Maintenance; Onboarding and Orientation

Industries

Retail; Education; Manufacturing; Healthcare

Tags

new-employee-onboarding; orientation; welcome-package

Topics

New Employee Experience; Onboarding and Orientation; Employee Engagement

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“In 2022, our turnover was 112%... investing in people became an even bigger priority. That’s when we first started working with Pineapple Academy... our turnover is now 63%.

Our Partners watch trainings during daily standups, participate in a mentorship program, and our frontline people feel responsible for new hire growth.”

Brigitte Burke
AVP, Food and Nutrition Services

"It was almost like a lightbulb went off when I was introduced to Pineapple Academy. I was like 'Oh my goodness, this has what's been missing in the industry.

How do we support the frontline better? There's actually a solution - it's here and it's called Pineapple!'"

Josh Miller
Principal Consultant and Content Creator

"Pineapple really connects well with this younger generation - it's live action, and they can do it at their own pace.

I think that's key with the associates we're seeing that are coming in - a little bit younger and a little less experience - giving them the trust that it's okay to make a mistake and build that learning, teaching culture."

Todd Hollander
Director of Dining & Event Services

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