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What is Patient Services?

Published by Pineapple Academy

This video discusses patient services in a healthcare setting, focusing on the importance of customer service and empathy in providing care to patients.

Objectives

Understand the role of patient services in healthcare; Learn how to adapt patient-centric language for other industries

Roles

Aid; Cook; Director of hospitality services

Departments

Clinical department; Dining services department; Foodservice department

Industries

Education; Foodservice management; Skilled nursing facilities; Primary healthcare industry; Senior living facilities

Tags

foodservice-management; patient-services; senior-living

Topics

Resident satisfaction; Patient services; Foodservice management

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Todd Hollander
Director of Dining & Event Services

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