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Why to Pre-Bus Entrees

Published by Real Server Training

How to provide better service and generate volume.

Objectives

Understand the importance of pre-bussing in customer service; Learn how to respect customers’ time in a busy environment

Roles

Sales Associate; Busser; Server; Cashier

Departments

Foodservice; Customer Service; Dining Services; Food and Beverage Service; Environmental Services

Industries

Retail; Education; Hospitality; Healthcare

Tags

hospitality; customer-service; retail

Topics

Respecting Customers’ Time; Customer Service; Pre-bussing

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“In 2022, our turnover was 112%... investing in people became an even bigger priority. That’s when we first started working with Pineapple Academy... our turnover is now 63%.

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AVP, Food and Nutrition Services

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Principal Consultant and Content Creator

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I think that's key with the associates we're seeing that are coming in - a little bit younger and a little less experience - giving them the trust that it's okay to make a mistake and build that learning, teaching culture."

Todd Hollander
Director of Dining & Event Services

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