This video focuses on the importance of word choice and language in communication, with a specific emphasis on using positive language and inclusive conversation starters to improve outcomes.

Objectives

Understand the impact of word choice on communication; Learn how to use positive language and inclusive conversation starters

Roles

Chef; Teacher; Representative; Professor; Server; Manager; Nurse; Coordinator; Doctor

Departments

Marketing; Foodservice; Sales; Teaching; Clinical; Recruitment

Industries

Sales and Marketing; Education; Customer Service; Human Resources; Healthcare

Tags

employee-engagement; effective-communication; inclusive-conversation-starters; positive-language; customer-experience

Topics

Effective Communication; Positive Language

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