Understanding body language and its impact on customer interactions is crucial in various industries to improve sales, customer satisfaction, and relationships.

Objectives

Understand the importance of body language in customer interactions; Recognize positive and negative body language

Roles

Customer Service; Teacher; Loan Officer; Professor; Store Manager; Sales Representative; Teller

Departments

Teaching; Foodservice; Customer Service; Banking; Environmental Services

Industries

Education; Retail; Finance; Healthcare

Tags

customer-service; body-language; communication-skills

Topics

Body Language; Customer Service

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