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Trust and Mutual Understanding

Published by LeaderConnect with Neil Jurd

In any team that performs well you’ll find high levels of Trust and Mutual Understanding and low levels of friction between people and departments. Neil Jurd OBE gives you practical tips on building great culture.

Objectives

Understand the importance of creating a positive company culture; Learn strategies for fostering trust and mutual understanding among team members

Roles

Chef; Teacher; Janitor; Professor; Housekeeper; Assembly Line Worker; Nutritionist; Analyst; Quality Control Specialist; Portfolio Manager

Departments

Foodservice; Production Line; Investment Banking; Faculty; Environmental Services

Industries

Finance; Education; Manufacturing; Healthcare

Tags

organizational-culture; communication; leadership

Topics

Communication; Leadership; Culture

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“In 2022, our turnover was 112%... investing in people became an even bigger priority. That’s when we first started working with Pineapple Academy... our turnover is now 63%.

Our Partners watch trainings during daily standups, participate in a mentorship program, and our frontline people feel responsible for new hire growth.”

Brigitte Burke
AVP, Food and Nutrition Services

"It was almost like a lightbulb went off when I was introduced to Pineapple Academy. I was like 'Oh my goodness, this has what's been missing in the industry.

How do we support the frontline better? There's actually a solution - it's here and it's called Pineapple!'"

Josh Miller
Principal Consultant and Content Creator

"Pineapple really connects well with this younger generation - it's live action, and they can do it at their own pace.

I think that's key with the associates we're seeing that are coming in - a little bit younger and a little less experience - giving them the trust that it's okay to make a mistake and build that learning, teaching culture."

Todd Hollander
Director of Dining & Event Services

Trusted by these teams.