Training Content
Tray Service Don’ts, Part 2
This training content focuses on accommodating residents with disabilities in healthcare settings, highlighting the importance of serving food and drinks to vulnerable populations. The strategies can be applied to other industries that serve vulnerable populations. Objectives Accommodate residents with disabilities; Serve food and drinks to vulnerable populations Roles nutritionist; server Departments Foodservice; Environmental Services Industries…
Read MoreServing Food During Life Engagement Activities
This video discusses the importance of socialization and menu planning in healthcare settings, highlighting the need for coordination between departments. The content can be applied to other industries such as education, tourism, and corporate events. Objectives Apply principles of socialization and menu planning to enhance resident experiences; Modify content to apply to other industries Roles…
Read MoreBeverage Service Options, Part 1
The content discusses strategies for encouraging hydration and providing accessible beverage options in senior living settings, with potential applications to education, skilled nursing, hospitals, and other industries. Objectives Understand the importance of hydration in senior living settings; Identify strategies for providing accessible beverage options Roles Beverage Service; Dining Services Departments Foodservice; Facilities Maintenance; Clinical; Environmental…
Read MoreBeverage Service Options, Part 2
The content emphasizes the importance of hydration and safety in senior living settings, highlighting the need for staff to be aware of residents’ needs and adapt their care accordingly. Objectives Understand the importance of hydration and safety in senior living settings; Know how to adapt care to meet residents’ needs Roles Nursing; Staff Departments Foodservice;…
Read MoreNever Underestimate the Capabilities to Contribute
The video discusses strategies for supporting individuals with dementia in daily activities, particularly in food preparation and mealtime settings. Objectives Understand the importance of empowering individuals with dementia; Apply strategies to promote independence and engagement Roles Staff; Chefs; Kitchen Staff; Teachers; Cleaners; Janitors; Caregivers; Managers; Aides Departments Memory Care; Foodservice; Cafeteria Management; Housekeeping; Special Education…
Read MoreInvolving Family and Friends at Mealtimes
Ensuring food safety and quality in a shared environment, while promoting customer satisfaction and well-being. Objectives Understand the importance of food safety in a shared dining environment; Apply knowledge to promote customer satisfaction and well-being Roles Chef; Handyman; Janitor; Bartender; Housekeeper; Housekeeping; Laundry; Maintenance; Nurse; Nutritionist; Sous Chef; Dietitian; Server; Customer Service Representative; Doctor Departments…
Read MoreMenu Considerations and Best Practices
The video discusses the importance of creating engaging dining experiences in senior living communities, with a focus on theme meals and menu planning. The principles can be applied to other industries such as theme parks, cruise lines, and resorts. Objectives Design engaging dining experiences; Modify menu planning for diverse dietary needs; Create themed meal experiences…
Read MorePreparing Modified Diets
This training provides guidelines for serving modified diets, emphasizing the importance of proper food presentation and safety protocols. Objectives Understand the principles of modified diets and their application in various settings; Learn how to present food in a visually appealing manner while maintaining safety protocols Roles Cook; Dietitian; Food Service Manager; Chef Departments Foodservice; Cafeteria…
Read MoreDo’s and Don’ts for Meal Service, Part 3
This training content emphasizes the importance of taking time to serve residents and ensuring they understand their meals, highlighting the need for servers to provide excellent customer service and engage with patrons. Objectives Provide exceptional customer service; Take time to explain meals and provide assistance; Engage with patrons and build relationships Roles Food and Beverage…
Read MoreFood and Nutrition Standards for Memory Care Residents, Part 1
This video discusses strategies for increasing protein and calorie intake, as well as hydration, in senior living facilities. The content can be applied to other industries such as skilled nursing, education, and food service. Objectives Understand the importance of nutrition and hydration in senior living facilities; Apply nutrition and hydration principles to improve resident health…
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