Training for front-of-house.

Want to get your Front of House staff effectively trained and ready for service?

Whether you're looking for servers, hosts, bussers, or anyone who is interacting directly with your guests, patients, or residents, we have the on-demand videos you need. Get your team up and running quickly with:

  • Introductions to exceptional customer service and hospitality standards.

  • Best practices for handling guest requests, resolving issues, and ensuring a five-star dining experience.

Contact us to get started with front-of-house training for your team.

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Available Front of House Training Videos

Cutting Fruit and Building Your Bar Caddy

Cutting Fruit and Building Your Bar Caddy

Pineapple Academy
Dining Room Pre-Opening Checklist

Dining Room Pre-Opening Checklist

Pineapple Academy
Do’s and Don’ts for Front of House, Part 1

Do’s and Don’ts for Front of House, Part 1

Pineapple Academy
Do’s and Don’ts for Front of House, Part 2

Do’s and Don’ts for Front of House, Part 2

Pineapple Academy
Do’s and Don’ts for Front of House, Part 3

Do’s and Don’ts for Front of House, Part 3

Pineapple Academy
Do’s and Don’ts for Meal Service, Part 3

Do’s and Don’ts for Meal Service, Part 3

Pineapple Academy
Dress Code and Good Hygienic Practices

Dress Code and Good Hygienic Practices

Pineapple Academy
Eating, Drinking, Smoking, and Chewing

Eating, Drinking, Smoking, and Chewing

Remarkable Foods
Engaging Residents in the Dining Room

Engaging Residents in the Dining Room

Suzanne Quiring
Espresso Machine

Espresso Machine

Pineapple Academy
Etiquette and Greeting Others

Etiquette and Greeting Others

Pineapple Academy
Fishbowl Theory – Being On Stage

Fishbowl Theory – Being On Stage

Remarkable Foods

How it works.

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Step 1

Select Content

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Step 2

Provide Access

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Stream to any LMS

Feedback and Reporting
Step 3

Track Engagement

Leaner data & reporting
Private comments & feedback

Frequently Asked Questions

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