Training for front-of-house.

Want to get your Front of House staff effectively trained and ready for service?

Whether you're looking for servers, hosts, bussers, or anyone who is interacting directly with your guests, patients, or residents, we have the on-demand videos you need. Get your team up and running quickly with:

  • Introductions to exceptional customer service and hospitality standards.

  • Best practices for handling guest requests, resolving issues, and ensuring a five-star dining experience.

Contact us to get started with front-of-house training for your team.

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Introduction to Front of House Service

Bar Organization & Time Management

Keeping Food Safe During Service

Patient Engagement

Dress Code and Good Hygienic Practices

Do’s and Don’ts for Front of House, Part 1

Sequence of Service, Part 1

Cocktail vs. Mocktail

Bartender Personal Hygiene

Patient Services Overview

Featured: Real Server Training

How to Serve Entrees

How to Carry Plates

Why to Pre-Bus Entrees

How to Carry Glasses

How to Take Entree Orders

How to Sell Appetizer Orders

How to Carry Wine Glasses

Appearance Matters

How to Iron Work Clothes

How to Greet Guests

How to Organize Orders

How to Organize Items

How to Get Drink Orders

Available Front of House Training Videos

What You Do Really Matters

What You Do Really Matters

Pineapple Academy
Why to Pre-Bus Entrees

Why to Pre-Bus Entrees

Real Server Training
Wine & Food Pairing

Wine & Food Pairing

Pineapple Academy
Words

Words

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Your Appearance

Your Appearance

Pineapple Academy
Your Greeting Sets the Tone

Your Greeting Sets the Tone

Pineapple Academy

How it works.

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Step 1

Select Content

Ready-to-use video library
Create your own training content

Access QR Code
Step 2

Provide Access

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Stream to any LMS

Feedback and Reporting
Step 3

Track Engagement

Leaner data & reporting
Private comments & feedback

Frequently Asked Questions

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