Training for front-of-house.

Want to get your Front of House staff effectively trained and ready for service?

Whether you're looking for servers, hosts, bussers, or anyone who is interacting directly with your guests, patients, or residents, we have the on-demand videos you need. Get your team up and running quickly with:

  • Introductions to exceptional customer service and hospitality standards.

  • Best practices for handling guest requests, resolving issues, and ensuring a five-star dining experience.

Contact us to get started with front-of-house training for your team.

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Introduction to Front of House Service

Bar Organization & Time Management

Keeping Food Safe During Service

Patient Engagement

Dress Code and Good Hygienic Practices

Do’s and Don’ts for Front of House, Part 1

Sequence of Service, Part 1

Cocktail vs. Mocktail

Bartender Personal Hygiene

Patient Services Overview

Featured: Real Server Training

How to Serve Entrees

How to Carry Plates

Why to Pre-Bus Entrees

How to Carry Glasses

How to Take Entree Orders

How to Sell Appetizer Orders

How to Carry Wine Glasses

Appearance Matters

How to Iron Work Clothes

How to Greet Guests

How to Organize Orders

How to Organize Items

How to Get Drink Orders

Available Front of House Training Videos

How to Sell Appetizer Orders

How to Sell Appetizer Orders

Real Server Training
How to Sell More Drinks

How to Sell More Drinks

Real Server Training
How to Serve Entrees

How to Serve Entrees

Real Server Training
How to Set a Table

How to Set a Table

Pineapple Academy
How to Set Tables Up for Appetizers

How to Set Tables Up for Appetizers

Real Server Training
How to Set Tables up for Entrees

How to Set Tables up for Entrees

Real Server Training
How to Take Entree Orders

How to Take Entree Orders

Real Server Training
How Vision Affects Communication

How Vision Affects Communication

Pineapple Academy
Importance of Sanitation for a Barista

Importance of Sanitation for a Barista

Pineapple Academy
Introduction to Front of House Service

Introduction to Front of House Service

Pineapple Academy
Involving Family and Friends at Mealtimes

Involving Family and Friends at Mealtimes

Pineapple Academy
It Starts With Hospitality

It Starts With Hospitality

Pineapple Academy

How it works.

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Step 2

Provide Access

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Stream to any LMS

Feedback and Reporting
Step 3

Track Engagement

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Frequently Asked Questions

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